Business Tech

Key Qualities of the Best IT Support Solutions

Modern businesses need to have their networks, servers, and devices running smoothly 24/7. But technology isn’t foolproof. Hiring a knowledgeable IT support company can give you peace of mind when issues arise. But how do you choose the best IT solution? Here are some key qualities to look for when choosing the best IT support for your business.

Specialized IT Services

Every IT company specializes in different areas of technology. Some work with specific hardware, while others may focus on certain operating systems and/or applications. In addition, IT providers differ in their contracts. Some work on an as-needed basis, while others require you to agree to a long-term service package. Make sure you get the details before locking yourself into an agreement.

Experience and References

You wouldn’t offer a high-level position in your company to just anyone, nor should you hire the first IT support company that fits your needs. Ask about their references, experience, and portfolio. Read reviews online and see what people are saying about them on social media. The more positivity, the better.

Company Size and Growth

The size and growth of an IT company can tell you a lot about how their services work. Larger companies tend to automate more and provide one-size-fits-all services, while smaller IT shops tend to get to know you better and provide personalized support. Find out when the company was established, how fast it has grown, and what their goals are for the next 5-10 years. A scalable IT provider with a history of steady growth will be more likely to adapt to your needs.

Maintenance and Upgrades

Technology is evolving more rapidly than ever. Businesses that regularly invest in new hardware and software are often more efficient, productive, and customer-centric than those that rely on old setups for the long term. The most reputable IT support companies include regular upgrades as part of their service. Some may offer upgrades in their standard contract, while others require you to subscribe to a higher-level package. Make sure you know what to expect to keep the latest tech on deck.

Speed and Reliability

The best IT support providers respond to issues quickly and are available nearly anytime. Ask about remote troubleshooting and average turnaround times. This is another quality where customer reviews can give you a good idea of what to expect. Look for companies with a track record of success, and be wary of those with multiple negative reviews.

Service Guarantees and Uptime

Whether it’s a server malfunction or network failure, downtime can cost you more than a few bucks and project delays. Constant downtime will drive customers away and damage your reputation. The best IT companies guarantee 99 percent or more of uptime. The more in tune the company is with your business’ needs, the better they’ll be able to honor their uptime guarantee.

Price and Value

Make sure the cost of the IT support service fits your budget and creates the value you want. Ask about long-term service discounts and whether they charge a flat rate or a customized one based on the services you need. Some will give you a personalized service estimate. Remember that the lowest cost provider may not offer the best value, nor does an expensive provider guarantee reliable service. The best IT candidate will have the qualities you need at a price that fits your budget.

Compatibility with Your Business

Above all, you should choose an IT support solution that caters to the unique needs of your business. Before you shop around, make a list of the services and qualities you need in order of importance. Some IT companies are geared toward small businesses, while others are better suited to assist large corporations. If you’re a startup and need help getting your tech up and running, the right IT company can assess your needs and offer customized solutions.

Just as the best businesses know their customers, the best IT support company should know what your business needs. By hiring experienced IT professionals that adapt to you, you’ll add a sturdy pillar to support your operations. Businesses with dependable and effective IT support have a powerful competitive advantage and are more likely to succeed in the short and long term.

Business Tech

Ways to take Advantage of Remote Work

If you ask those who work remotely, they will tell you that it is the best form of employment possible. They may find it difficult to picturise themselves sitting in an office for 9 hours a day.

And you cannot exactly blame them… Once you have turned cafeterias, bars and RVs into an office, you may not be able to settle for a conventional office, no matter how plush it is.

Remote jobs have opened up many possibilities as to when, where and how a person can work. Because of the level of flexibility that their job offers them in terms of space and time following are few ways you can make the most of this flexibility:

Working Productive Hours

By the time we begin to work we have a fair understanding of when we are productive during the day. For some of us mornings are a great time to get work done while some of us like to work in the stillness of the night.

Working remotely allows you to work in your most productive hours. Let’s assume that you find it difficult to work in the afternoons. If you are a freelancer you can find your way around this problem by working early in the morning or late at night.

But if you are bound to an office you will have to be present at your desk during those times irrespective of whether you are getting much work done or not. If you simply cannot function in those hours you will end up bringing the work home with you.

Less Sick Days

Each of us have those times when we feel a little under the weather. We may not be so sick so as to skip office but the chain reaction that follows after waking up late, that is reaching office late and starting our work late makes us wonder that maybe it is better to take a leave instead.

On the other hand maybe you take a leave thinking about how you will spread your illness to others in the office or you’re fine but your kid is not and you are forced to take a sick leave only to look after his or her health.

In this way taking a sick day when you could have easily worked adds up to the work that you need to get done when you reach office the next day. Working remotely gives you the flexibility that you need in such times.

If you’re feeling under the weather you can even work in your pyjamas. If you want to look after a sick person you can do that without interrupting your work schedule.

Spending Time with Family

Work obligations make us miss out on many important events whether we talk about family events or those that concern our friends. You may have also missed out on things that interest you such as a basketball game, dance recital or school play.

On so many days you may have wished that you could end your work day about the same time as your kid gets done with the school. We haven’t even added in the daycare costs that you need to pay for when you work in an office. Wouldn’t it be great if you could get some extra hours with your loved ones every day?

Take a work-cation

Those who are employed with a conventional ‘corporate’ job are given only a certain number of weeks of vacation in a year. On an average a company may give you only two weeks but even the most humanitarian ones may not give you more than four weeks to go on a holiday.

Such a rigid work environment leaves little scope for you to fulfill your whims and fantasies in life. Suppose you wish to spend a month skiing in the Alps or three weeks on an Hawaiian beach.

Maybe you want to spend weeks driving cross-country with your BFF or wreck havoc at one of the hen do venues before she gets married. Your boss will definitely not pay you for your eccentricities and taking unpaid days off is surely not an option.

It is in these times that you will wish that you could work remotely. As a remote worker you can be on a vacation and still get work done. Travelling will no longer have a limit of just two weeks a year. You can travel for as much time as you like and to anyplace you like provided you can work from there.

Business Tech

Shopify POS System vs. Other POS systems

Retail POS system choice may be a completely overwhelming experience. The choices seem limitless, and every system appears to offers only enough of a variation to create the selection nearly impossible. Therefore however does one apprehend what POS system is really right for your business? Well, you already know that we’re firm believers that Shopify is that the best e-commerce platform out there. So it is the time to use the system that integrates most seamlessly with it? Shopify POS can alter your e-commerce business.

All Together with Shopify POS

There are plenty of moving items with any retail business. So why make things more difficult than they have to be? With Shopify POS System, you’re able to contour your reports and keep all the important data beat one place. Quickly access your tax, inventory, and order reports in one convenient location. And even better, Shopify POS keeps track of of these things for you with none extra work on your finish.

Dave Your Pennies

This Shopify POS setup is one among the foremost affordable on the market however is just as functional as the others. There is no need to spend more than necessary and also the slight variations that the opposite POS systems supply aren’t continuously definitely worth the additional expense. Plus, they’ll add an additional headache to your business once you attempt to get your POS system to speak seamlessly along with your e-commerce platform. Check the Shopify POS reviews regarding this.

Checkout Made Easy

Shopify recently released their sleek chip and card reader that helps to change the checkout method. Shopify POS also supports iPad checkouts. You’ll currently accept for credit card payments at anytime and anyplace that may seamlessly adjust along with your e-commerce website.

Shopify POS Integration

If you’re already started with a different POS system, however you’re interested in using the Shopify e-Commerce platform, you’re in luck. Shopify really has nice POS integrations started with:

  • Clover
  • Vend
  • Lightspeed
  • Square

However you’ll likely pay over you’d with Shopify POS. but you can make the switch whenever you’re able to save dough and keep all of your reports within the same place.

Product Support

POS systems are designed to be as simple to operate as possible for users however things will perpetually get it wrong, particularly once you are managing back-office functions like inventory or personnel management. Therefore, it’s always a good to have a good support system in place.

Accept payments, anytime, anywhere

Smartphone or tablet, iOS or Android apps—the choice is yours. With Shopify POS android App, you’ll settle for money, credit, and debit, on any device.  So now start selling at markets, popups, trade shows, and in store without having to speculate in a new phone or tablet; simply use the one you already own.

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Shopify POS Price:

  • $49/month – Unlimited products, unlimited staff, unlimited registers, 2.7% credit card rate, 24/7 support
  • $99/month- Unlimited products, unlimited staff, unlimited registers , all that plus gift cards and professional reporting, 2.4% credit card rate
  • $199 – All of the $99 level + customized reporting, 2.15% credit card rate
  • $20/month – Complete online store
  • $649 – Customized iPad hardware kit
Business Tech

Incident Management System Software Is Becoming Critical for Businesses

New technologies are being adopted by numerous organizations in the digital era. This is to keep up with the customers increasing expectations. Despite this, reliability cannot be sacrificed to increase agility. The software can be used to mitigate the risks of incidents that impact the business while modernizing the operations. This helps increase innovation and eliminate chaos. Automation is an important element in providing customers with a great experience. This means the management of complex infrastructures is becoming increasingly important. 

Incident management system software helps prevent outages and service degradations that can cost companies millions. Once the customer has filed a ticket it is already too late. The software modernizes operations because the right processes are driven around a much quicker resolution. Learning is provided to help stop any losses in the future. Potential issues, incident impact, dependencies and root causes can be viewed throughout the entire toolchain. For additional information please visit here

Incidents relating to group related alerts can be routed to the correct individual automatically. Event rules can be used to suppress non-actionable alerts while acting on the problem. Leveraging and troubleshooting the right workflow to respond to an incident is much easier with remediation information, collaboration to resolve the issue, recruiting experts and informed stakeholders. Future response and post-mortems can be streamlined by consistently improving the resiliency of the system. The best practices for incident resolution result in an improvement of operational maturity and agility. 

It is already too late once the ticket has been generated. Customers are lost along with thousands of dollars for every single minute of service degradation. The right software provides powerful automation and the right context to maximize resolution speed. This is the key to facilitating the best possible practices. This provides organizations with the ability to protect their brand and deliver services with the highest performance. Achieving complete insight into the infrastructure performance becomes easy. This leads to understanding the root cause, a prioritization of issues, automatic troubleshooting and minimizing any wasted time for manual work. For more details visit this site

Issues can be prevented prior to the ticket being raised and the customers becoming involved. When systems are improved along with the process for incident response, it becomes easier to resolve any unexpected issues. The best practices for incident resolution can be automated by engaging the right resources, surfacing the right context and streamlining post-mortems. A culture of learning becomes easier to institutionalize. The next time an outage occurs the team will not be caught off guard. When the productivity of the team improves more time can be used for business differentiating innovation because there will be less issues to fix. 

Consistency with the current process are ensured when people mobilization is optimized. Events can be effectively monitored and incidents synced to the ticketing tools. This means the focus can be placed on the most valued components of incident response. Scalable and granular permissions allow teams to operate and administer independently without losing control of visibility. Information can be centralized without placing any limitations on the way people work.

Business Tech

Additional Laws Regarding Marijuana in Oregon

Oregon passed a law on July 1st of 2015 enabling individuals to possess a maximum of eight ounces of marijuana and grow a maximum of four plants on their property. It is legal for an individual to have one ounce of marijuana on their person. It is illegal to smoke recreational marijuana in public or sell it. Marijuana may be purchased at OLCC licensed retail locations. Oregon has placed limits on the amounts legal for personal possession. These limits are: 

1) One ounce of marijuana in any public location 
2) One ounce of marijuana on the individual 
3) 16 ounces of a solid form cannabinoid product 
4) 72 ounces of a liquid form cannabinoid product 
5) 5 grams of concentrates or extracts+ 
6) 10 marijuana seeds 
7) 4 marijuana plants 

More marijuana laws in Oregon state useable marijuana are dried leaves or flowers from the plant. This is interpreted as marijuana ready to be smoked. Each residence can legally grown to a maximum of four marijuana plants regardless of the number of people living there. Synthetic marijuana has been banned by the Oregon Board of Pharmacy for both possession and sale. Synthetic marijuana is made using numerous chemicals. None of these come from the Cannabis plant family or Cannabaceae. The Oregon Board of Pharmacy has added synthetic marijuana to the controlled substances list. For additional details visit here

Marijuana is illegal to use or smoke in any public establishment. All establishments granted a liquor license by the state are considered public. This includes restaurants, bars and decks and patios for smokers. An establishment can lose their liquor license for allowing marijuana on the premises. A public place is defined under Chapter 475B as any place accessible by the general public. This includes schools, lobbies, parks, hallways, streets, playgrounds, highways, any premises used by public transportation, places of amusement and hotels, houses and apartments not created for actual residence. 

The minimum age limit for recreational marijuana use is 21. It is illegal in Oregon for any individual under the age of 21 to possess or use marijuana. This includes any consumption at home. Chapter 475B places the enforcement of marijuana laws with the local jurisdiction. Enforcement actions for businesses licensed by the OLCC to process, grow and sell recreational marijuana are handled by the OLCC. The price of the marijuana will be based on a competitive marketplace. Taking marijuana across the state lines is considered to be a federal offense. For more information please visit this site

Selling marijuana to any individual under age 21 is prohibited under Chapter 475B. The OLCC is also authorized to prohibit and regulate any advertising. Labels and packages may be regulated by the OLCC to prevent being appealing to minors and for public safety. Driving under the influence includes marijuana. The OLCC has the right to report to the legislature, research, examine and present any findings. This is done in conjunction with the Oregon State Police and the Justice Criminal Investigation Division. Chapter 475B has not made any changes to the current laws regarding employment in Oregon.

Business Tech

What the Heck Is a T1 Line Anyway?

If you have to ask, then you really do need one. A T1 line is a rock-solid connection to the World Wide Web, the Internet itself. A physical, hardwired connection to the world. With a T1 line, you’re touching the actual Internet with your bare hands. The power is undeniable and its surging right into your workstations and servers. Nothing compares to this massive flow of information, streaming directly into your office. You actually have to buffer it, it’s so powerful. Managing a T1 line is for the elite. It’s akin to using a Lamborghini for student driving purposes. 

The mighty T1 line is a time-honored technology which offers direct connectivity to pure information at the speed of light, (figuratively speaking of course.) However, the speeds in question may as well be 186,000 MPH, even with fiber optic as opposed to copper, both of which are T1 options. How would you measure the difference anyway? You wouldn’t; that’s how. 

The T1 line cost is always offset by the very nature of what it is. It is perhaps the most reliable way to connect to the information superhighway. Since connecting to the information superhighway is critical to your business model, contracting T1 connectivity is, of course, a wise business decision. Everyone should have one. Why don’t they? 

So, forget about all of the technical jargon and buzzwords and especially the confusing acronyms. That vernacular is for the technically inclined masters who manufacture the equipment and implement the actual connectivity. You’re running a business and all you want is kick-butt connectivity that is always there and always fast. Well, ok then, get a T1 line and tell the sales rep that you don’t really need to know what the “T” stands for. FINE! 

Even if you simply always wanted one, but can’t really justify having one installed, the value is still there; and perhaps having such connectivity will reveal options you simply didn’t realize or weren’t aware of. Maybe you are just scared to succeed so quickly, who knows? Whatever the case, the T1 line stands as the quintessential workhorse of the World Wide Web, and it is always available when you decide to pull the trigger and expand your business model. Success is for the taking, it doesn’t come willingly. Having the right tools for the job means that you can do the job. Building a house with a screwdriver is possible, but why would anyone do that? You can use the million-year-old handsaw to cut that plywood, but there’s a power saw right there on your workbench. It’s time to use it. Time is money, and so is speed. 

The providers of T1 line service are industry icons. They have unparalleled experience and their abilities stand as examples for all others. They are so skilled in what they offer, and their customer service abilities are so professional that when you place that order, it will be as easy as ordering a hot cup of coffee.

Business Tech

Track and Trace Solutions: What You Should Know

Nowadays, governments from all corners of the world are coming up with new initiatives to minimize the propagation of counterfeit drugs. They are actually using electronic systems (serialization software) to spot and trace medications during manufacturing and distribution processes. These regulatory measures apply to wholesale distributors, manufacturers, re-packagers, dispensers as well as third-party logistics providers.

How serialization software works

Products or items are assigned a serial number to every sealable unit of every prescription item using serialization software. The serial figure is then linked to a description of the item’s origin, expiration date, and the batch number. With the help of pharmaceutical track and trace system solutions, items can easily be tracked throughout the supply chain.

Importance of unique identification

Serialization also referred to as unique identification enables government or those in charge to spot those who manufactured items which have been sold to hospitals or retailers and to which buyers have been prescribed. The US Food & Drugs Administration has set some regulation to ensure safe manufacturing as well as the distribution of prescription medications. This body requires a system that documents the entire history of drugs, which have been manufactured and then sold to the ailing individuals.

The ambition of the US & Drugs Administration is to prevent drugs from being sold after expiry, misbranded, diverted, counterfeited, contaminated and/or stolen. All the wholesalers, manufacturers, repackages, OEM’s, as well as pharmacies, are required to comply with the body. They must submit accurate and up-to-date information about the subscription drugs, their source, and destination, and when drugs were prescribed to buyers.

Track and trace systems and security

Track and trace systems play an important role when it comes to improving security. They provide accurate information about the lifecycle of medications from where they were manufactured, the people doing repackaging and distribution, and when they were sold. They meet accurate and up-to-date regulatory as well as compliance requirement questions like where, what, who, and when. These prescription drugs also help in identifying the exact places where prescription drugs have been distributed.

With track and trace systems, it is possible to recall prescription drugs which were previously reported to be fake or not having met the required standards. It is also possible to identify contaminated, counterfeit, as well as stolen medications. Any good serialization software can help in supporting industry standards.

So, how can you identify the right serialization software? Well, any good serialization software meets the internationally accepted regulatory standards. This facilitates solutions, which integrates with other or external packaging facilities, central repositories, line controllers, through standards for interfaces for proper communication. This arrangement ensures there is proper information exchange within the supply chain.


The life sciences, healthcare, as well as pharmaceutical sectors experience a plethora of problems during manufacturing operations and during supply chain management procedures. Organizations such as US Food & Drugs Administration require pharmaceutical companies to make use of track and trace systems in order to enhance the security of drugs being prescribed to patients. Just like in other parts of the world, the number of counterfeit drugs is increasing day by day. This problem can only be solved with the help track and trace systems.

Business Tech

Ways Technology has affected the Retail Industry

Technology is taking the world by storm. It has brought advancement to every aspect of human life. The retail industry has not been left behind. Accountability has been made possible using the Quickbooks hosting for desktop in many retail businesses. In this article, we are going to discuss how technology has impacted the retail industry. 

Introduction of RFID 

The integration of radio frequency identification has enabled both the customer and the retailer engage with such ease unlike before. In the past, ordinary tags would waste time in checkout points calculating the price. Also, if a commodity is stolen, then the RFID can transmit signals of where the item might be even if it is outside the store. Previous efforts have seen security beefed up around the store only. Such tech, however, could not track the items once they got out of the store undetected. In July, Ron Johnson announced that he would get rid of traditional checkouts by the end of 2013. 

The introduction of tech gadgets 

The introduction of tablets and iPads into the retail section has brought many developments, especially in the cash payments. One only has to run some application through the buyers and the retailer’s apps, after doing so, the cash transaction comes through. Automation of the retailer’s industry has come a long way. From the use of cash, to credit and debit cards, and the use of digital currency has become a long way coming for the industry. 

Virtual Reality, Augmented Reality, and Drone Technology 

Retailers now get to catalog their items for all the customers to see. It is an advancement since now the customer can get access to the commodities in the store before this would take a long time going through the aisles looking for the particular product. It has come to save time and energy. Such virtual reality has come to aid the retail industry, by making operations more efficient. Augmented reality comes in when advertising is taking place. In the United States of America, it is common to have mascots in front of food joints. The costumes they put on are products of augmented reality. They are meant to attract clientele into the food joints, some of the outfits resemble food served in the joint. 

Drones in this industry have been used during the delivery process. Stores like Amazon are using drone technology to deliver their products to their customers. Drone integration into the retail industry has pushed forward the growth of the sector. The drones can cover more distance within a short time and carry substantial weight. Such actions have eased the timeline of the customer and the buyer, as they are flexible. The customer waits for a shorter period, and the retailer gets to make a sale faster. 

It has led to harnessing direct and indirect benefits of creating the experience 
Due to the vast interaction, that takes place between products and services through various devices and touch points. The engagement with the brand would be direct and indirect, direct meaning engaging with the products. Indirect being the connections with other customers through social media handles or buying through other marketplaces. With the increase of the links, the experiences continue to distort. Retailers who use the data appropriately get to raise their brands and stores. Choosing data that gives back correct feedback is also a plus.